Returns and quality

If an item is damaged, expired, defective or different from your order, contact Aura: +374 77 447954, ashotaharonyan93@gmail.com. Provide the order number and describe the issue; a photo can help us review it. Do not use damaged products.

We will arrange how to return the item. Returns, exchanges and quality claims are handled under Armenian law. These terms do not limit statutory consumer rights.